To reset your Connect Portal password using the Forgot Password option, follow these steps:
- Open the Wpay Connect Portal login page.
- Look for the Forgot Password link below the login form and click on the Forgot Password link.
- On the password reset page, account's email address and click on the Continue button. A password reset link and instructions to your registered email address.
- Check your email inbox for a password reset email from Wpay and click on the provided password reset link . Be sure to also check your spam or junk folder in case the email was misclassified.
- Once you've clicked the password reset link you will be taken to our Password Reset page where you can enter and confirm your new password.
Caution: This link will expire after 24 hours, and you'll need to request a new password again after this time has passed.
6. After entering and confirming your new password, click on the Reset Password button.
Password recommendations
Choose a strong, unique password that you haven't used before. Make sure it meets the specified password requirements and remember to keep your new password secure and avoid sharing it with anyone.